Kewal Shah

Kewal Shah is a Technical Support Engineer at Coupa Software since November 2021, bringing extensive experience in IT support and systems management. Previously, Kewal served as an IT Specialist at Idelic, where responsibilities included system management and user provisioning, and as an IT Support Specialist at Patron Technology, focusing on IP teleconferencing solutions and network management. Kewal's experience also encompasses customer care at Alorica and technical support at the University of Pittsburgh, complemented by academic credentials including a Master’s Degree in Computer Systems Networking and Telecommunications and a Bachelor’s Degree in Electronics and Telecommunications. Achievements include recognition for outstanding customer satisfaction and proficiency in compliance with IT standards.