Joy Mukherjee

Joy Mukherjee is an experienced professional currently serving as Director at Course5i since May 2021, previously holding the position of Senior Manager in Client Services. Joy has an extensive background in project management and operations, with significant roles at Dynata as Senior Lead and at Nielsen India as Operations Manager. Joy's experience spans various sectors, including conducting mystery shopping audits as a Freelance Consultant and managing service delivery in North America for WNS Global Services. Joy holds a Certified Research Analyst degree from the International Institute for Procurement and Market Research and has additional qualifications in Quality and Software Engineering. Recognized for contributions in team building and innovation, Joy has achieved several accolades throughout the career, reflecting a strong commitment to high-quality service delivery and client satisfaction.