Rashiruleneey has extensive experience in customer service and operations management within the retail sector, primarily at COURTS MALAYSIA SDN BHD since April 2014, where current responsibilities include serving as Head of Customer Service and previously as Senior Manager-Customer Service. Prior roles at Courts (Malaysia) Sdn Bhd involved managing case resolution and call center operations, focusing on service recovery and team supervision. Rashiruleneey's earlier career at Courts Mammoth Bhd. Sdn. included managing service support, MIS analysis, and credit performance, showcasing a strong background in data management and operational efficiency. The professional history highlights a commitment to customer satisfaction, staff development, and performance monitoring across various roles.
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