Heather Jones

Heather Jones is an experienced professional in the banking and financial services sector, currently serving as a Commercial Banking Manager at Coutts since August 2021. Previous roles include Private Banking at Hampden & Co plc, Marketing and Communications at Arbuthnot Latham & Co., Ltd, and Freelance Consultant positions focused on business development and client engagement. Heather's extensive background at Coutts includes key responsibilities in client communications, service improvements, and business generation, with notable achievements such as significantly increasing quality assurance scores. Additionally, Heather has held various positions across several institutions, including Lombard and the Royal Bank of Scotland, demonstrating a strong foundation in relationship management and operational support. Education was completed at Eltham College and Bromley High School GDST.