Shelley Roach Cemap Pbcert

Journey Developer - Client Experience (secondment) at Coutts

Shelley Roach CeMAP PBcert has extensive experience in the banking and financial services sector, currently serving as a Journey Developer - Client Experience at Coutts since August 2016, following a role as Client Banking Manager. Prior experience includes a position as Private Banking Manager/ Portfolio Manager at RBS, where key responsibilities involved reviewing clients' financial goals and connecting them with financial specialists. Shelley also worked as a Customer Adviser at NatWest Bank, providing personalized financial services, and began an early career as an Adviser at NatWest. Education includes attendance at City of Bristol College and schooling in Bristol.

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