Deana Faulkner-Payne

Deana Faulkner-Payne possesses extensive experience in healthcare management and administrative roles. Currently serving as the Office Manager at Covenant Health for Knoxville Infectious Disease Consultants since June 2022, Deana previously held multiple positions, including Office Manager at QRS Inc. Healthcare Solutions, where responsibilities included customer service and payer enrollment management. Deana also trained practice management software users at AllMeds Specialty EHR, managed accounts as an Area Manager at ChartOne, and handled financial analysis and credentialing initiatives at CBIZ. Earlier career highlights include supervising provider relations at Summit Medical Group and representing providers at Phoenix Healthcare. Deana earned a degree in Healthcare Administration from Kennedy Western University between 2000 and 2002.