Jann Harrison

Jann Harrison serves as the Vice President of Solution Engineering at Coveo. In her role, she is responsible for managing a team of experienced solution engineers, all with deep product knowledge, who help our customers find the best solutions and outcomes for their business needs. Jann has expertise and experience in building successful pre-sales teams, focusing on providing positive business outcomes for their clients and prospects.

Prior to Coveo, Jann has over 20 years of experience in various managerial and leadership positions, including 10 years at IBM with Watson Customer Engagement, as well as other leadership positions in companies providing digital engagement and digital marketing solutions.

Jann holds a bachelor’s degree in English Literature from Queen’s University, a bachelor’s in Education from Western University, along with a diploma in Computer Science from iti. Jann lives in Boston and outside of work Jann enjoys outdoor activities including skiing and hiking.