Vanessa O. is a dedicated professional with extensive experience in customer experience management and onboarding across various industries. Currently serving as a Customer Experience Program Manager at Coveo since February 2022, Vanessa focuses on enhancing customer experience through Voice of the Customer programs and digital engagement strategies. Previous roles include Onboarding Manager and Customer Onboarding Specialist at Coveo, where Vanessa successfully onboarded enterprise-level customers and created learning tools. Prior experience includes a Product Specialist role at Lightspeed HQ, a People & Operations Manager at lululemon, and diverse positions in operations, research, and customer service. Vanessa holds a Bachelor of Arts from McGill University, majoring in Psychology with minors in Behavioural Neuroscience and Sociology.
This person is not in any teams
This person is not in any offices