Mary Martin has extensive experience in technical support and customer experience roles across various companies. Beginning a career at Convergys Intelligent Contact as a Technical Support Specialist in 2010, Mary progressed to positions such as Authorized Signer at Citi and Technical Support Expert at Datacom. At Fitbit, a subsidiary of Google, Mary held multiple roles, including Customer Experience Analyst and Customer Experience Program Manager. Since February 2021, Mary has been serving as a Customer Experience Program Manager in Customer Support at Google. Mary holds a Bachelor's Degree in Secondary Education with a Major in English from the University of Santo Tomas, earned between 2006 and 2010.
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