Abraham N

Abraham N is an experienced professional in commercial operations and customer service, currently serving as the Commercial Operations Manager for APAC at Cover Genius since August 2022, focusing on embedded insurance solutions for major digital companies. Previously, Abraham held several roles at Flipkart from March 2015, including Senior Manager of Catalog, overseeing marketplace quality and vendor governance. Prior experience includes a Sales Support Supervisor role at Hewlett Packard, managing service operations for sales support across multiple regions, and a Customer Service Process Trainer position at First Source Solutions Ltd, where Abraham contributed significantly to training and customer satisfaction initiatives. Abraham holds a Master’s Degree in Human Resources Development from Sikkim Manipal University, completed between 2007 and 2009.