Kam Fung CHEUNG

Kam Fung Cheung is an experienced professional currently serving as the APAC Travel Claims Team Leader and Customer Service Team Leader at Cover Genius since July 2018. Previously, Kam held the role of Sr. Customer Case Representative at CA Technologies from July 2014 to July 2018, demonstrating a strong commitment to enhancing customer experience and loyalty. Prior experience includes significant positions in sales and marketing management at Alcon Technology Co., Ltd. and Schmidt Components Asia Ltd., where responsibilities included team management, strategic marketing, and supplier relationship maintenance. Kam holds a Bachelor's degree in Engineering (Electrical Engineering - Information System) and a Bachelor's degree in Science (Computer & Mathematics) from the University of Sydney, along with certification as a TSIA Certified Support Professional.