Lonija P. currently serves as Support Team Lead at Cover Genius, specializing in embedded protection through the XCover platform, which caters to global customers of major digital companies. Previously, Lonija worked as a Senior Support Specialist and Customer Support Coordinator at Cover Genius and Red Acre Ltd, respectively. Prior roles include Customer Service Specialist at Vanilla Travel and Travel Consultant. Lonija’s experience also encompasses client management at Citadele banka and quality management at Kemek Engineering, Ltd. Educational qualifications include a Bachelor's degree in Intermedia/Multimedia from RISEBA University of Applied Sciences, completed in 2014.
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