The Customer Support and Operations team at Cover Genius is dedicated to ensuring exceptional service and support for embedded insurance clients. This team focuses on integrating customer needs, enhancing service quality, and optimizing operational processes across global markets. Through effective management and analytics, they aim to foster long-lasting merchant relationships and enhance the overall customer experience.
Atul Shakya
Merchant Success Manager
Debora Trivel
Support Specialist
Destinee Keyla
Merchant Success Manager
Juan Manuel Rivero S...
Customer Quality Analyst
Kam Fung CHEUNG
Customer Service Team Leader
Khairiah Faiqah
Customer Quality Analyst
Maite Artagaveytia F...
Customer Support Coordinator
Manuela Rodríguez Be...
Customer Operations Manager, A...
Pedro Gonçalves
Junior Customer Quality Analys...
Sofia Saad
Customer Quality Analyst