Antonella Lavanca

Antonella Lavanca currently serves as the Head of Customer Success for Spain at Coverflex, overseeing the customer success team and optimizing departmental processes including onboarding and account management. Previously, at Cobee, Antonella led customer success teams across Spain, Portugal, and Enterprise, managing enterprise accounts and ensuring effective client onboarding and support. Antonella's career includes multiple roles in customer success and account management at Treatwell and idealista.it, contributing to client retention and service quality. Antonella holds degrees in Journalism from Universidad Complutense de Madrid and Communication Sciences from Università di Siena.