Maggie Reff

Maggie Reff is an accomplished insurance operations leader currently serving as the Head of Micro Markets at CoverWallet, an Aon Company, since July 2023. With extensive experience in insurance operations, Maggie has held the position of Sr. Director of Insurance Operations at CoverWallet since November 2019. Prior to this, Maggie was the Director of Insurance Operations at AP Intego Insurance Group, LLP, where the focus was on leveraging technology to enhance insurance product offerings for small businesses. Maggie's foundational career includes a 26-year tenure at Paychex, where notable roles included Senior Insurance Services Operations Manager and Operations Manager, demonstrating expertise in client management, operational leadership, and strategic process improvement. Educational qualifications include a Lean Six Sigma Certificate and a Certificate in Leadership & Strategic Management from prestigious institutions, as well as a BS in Human Resource Management from Roberts Wesleyan University.