Marta B.

Marta B. has a diverse work experience spanning various roles and industries. Marta started their career as an intern at English Studio, where they served as a TOEFL Administrator from August 2017 to May 2018. Marta then worked as a Receptionist front desk at Camping Bella Italia from March 2014 to May 2019.

In 2019, Marta joined Vluchtelingenwerk Vlaanderen as an intern in the Protection Team from May to August.

Later in 2019, Marta joined Cowboy, a company specializing in electric bikes, where they started as an Intern Customer Success Expert from August to December. Marta then progressed to various customer success roles within the company, including Customer Success - Relation Team from December 2019 to September 2020, Customer Success - Repair Team & Sales Representative from September 2020 to July 2021, and Customer Success - Team Lead from July 2021 to December 2022. Currently, they hold the position of Customer Success Manager at Cowboy, starting from December 2022.

Marta B. has a diverse education history with a focus on international relations, translation, and languages. Marta began their education at the Scuola Superiore per Interpreti e Traduttori, where they completed a 1st cycle degree in Interpretation and Translation from 2014 to 2017. Marta then pursued further language studies at Ghent University, completing another 1st cycle degree in Foreign Languages and Literatures in 2017.

In 2018, Marta attended the American University of Beirut for a brief period and studied Political Sciences and International Relations. In 2017, they enrolled at the Università di Pavia and obtained a Laurea Magistrale LM degree in World Politics and International Relations in 2020, indicating their commitment to this field of study.

In addition to their formal education, Marta has also obtained several certifications and completed workshops to enhance their skills. In 2017, they achieved a TOEFL score of 98, demonstrating their proficiency in English. Marta also obtained a GOETHE C1 certification from the Goethe-Institut e.V. in 2017 and a CAPLE B2 certification from the Centro de Avaliação Português Língua Estrangeira in 2014, indicating their language proficiency in German and Portuguese, respectively.

Marta has also pursued professional development in customer service, obtaining certifications such as "Customer Service Foundations" from LinkedIn in 2021 and "Customer Service: Handling Abusive Customers" in 2020. Marta has also attended workshops, including the "SheCodes Coding Workshop" in 2020, which indicates their interest in expanding their technical skills.

Overall, Marta B. has a strong educational background in international relations, translation, and languages, complemented by certifications and workshops that showcase their continuous learning and professional growth.