Alexa Jenei

Alexa Jenei currently serves as a Customer Success Champion at Craft Docs, focusing on customer retention and education through strategic planning and relationship building. Previously, Alexa held the position of Client Experience Manager at Coaching Right Now® and served as a Sr. Customer Success Manager at Lumenis, where responsibilities included managing national accounts and leading training initiatives within the customer success department. Additional experience includes roles as a Customer Success Manager at SmartFinancial, where Alexa managed business accounts, and as a Registered Behavioral Health Technician at Autism Learning Partners. Alexa Jenei holds a Master's degree in Applied Behavioral Analysis from National University and a Bachelor's degree in Behavioral Science with an emphasis in Psychology from Concordia University Irvine, along with ongoing education at CareerFoundry.