Carolyn Coppetti

Carolyn Coppetti is an experienced professional with a strong background in customer care and sales management. Currently serving as a Customer Care Partner at Craneware since May 2022, Carolyn drives initiatives to enhance customer success and maximize the value of Craneware solutions. Prior to this role, Carolyn worked at Cerner Corporation from February 2015 to August 2021, where as a Lead Federal Pursuits Manager, the focus was on timely estimates for VA federal quotes and cultivating consultative relationships. Carolyn also served as a Services Sales Lead, identifying and closing strategic sales opportunities aligned with client objectives. Earlier in the career at Siemens Healthcare from April 2004 to February 2015, responsibilities included managing IT activities across two hospitals as a Regional Service Manager and overseeing telephony systems as a Site Executive. Carolyn holds a Bachelor of Science in Management Information Systems from Seton Hill University and an Associate degree in Business Administration from Penn State University.