Dennis Tatunay

Dennis Tatunay is an accomplished professional with extensive experience in operational excellence and process improvement across various industries. Currently serving as the Head of Operational Excellence at Crawford & Company since January 2020, Dennis previously held significant roles such as Process Improvement Senior Manager at Jollibee Foods Corporation and Operational Excellence Champion at QBE Insurance. Notable achievements include the development of Continuous Improvement Frameworks and successful implementation of Lean Six Sigma methodologies, as well as the establishment of idea portals for employee engagement. With a foundation in Mechanical Engineering from Mapúa University, Dennis has a rich history in quality management and business process optimization, having contributed to several organizations including IBM Global Process Services and UnitedHealth Group.