Naoual Lamsaad is a seasoned professional in claims handling and customer service, currently serving as a Senior Claims Handler in Property and Liability at Crawford & Company since January 2013. Previous experience includes roles as a Claims Adjuster at Chubb and a Claims Handler at Meijers Assurantiën. Naoual's career began in retail positions at Albert Heijn and C1000, focusing on customer service and specialization in food products. Additional expertise was gained in legal contexts while working at Inspectie Leefomgeving en Transport, where responsibilities included handling appeals and presiding over hearings. Naoual holds a Bachelor's degree in HBO-Rechten from The Hague University of Applied Sciences and completed a HAVO at Rijswijkslyceum.