Claire Schnell

Customer Onboarding Manager at Crayon

Claire Schnell has a diverse range of work experience. Claire started their career as a Sales Associate at Lilly Pulitzer from December 2006 to April 2008. Claire then worked as a Sustainability Programs and Events Intern at the Business Alliance for Sustainable Evanston (BASE) from May 2011 to May 2012.

In 2012, Claire joined City Staffing as a Recruiter, where they were responsible for finding talent for Chicago-based clients. Claire worked there until April 2014. Following this, Claire joined Staff Management | SMX and held multiple roles. Claire started as a Corporate Recruiter from April 2014 to November 2014. Claire was then promoted to the role of Manager, Corporate Recruitment, where they managed internal talent acquisition for the company's corporate office and 180 field offices. Claire also led a team of recruiters and hired additional staff. Claire worked in this role until May 2016.

Next, Claire joined LinkedIn as a Customer Success Manager in March 2017. Claire partnered with priority accounts globally within the Key Account business, built executive relationships, analyzed customer health metrics, and developed implementation success plans. Claire also facilitated education workshops for LinkedIn's Talent Solutions clients. Claire worked in this role until September 2020.

From October 2018 to January 2023, Claire worked at Wunderkind. Claire initially served as a Customer Success Manager, supporting new hire cohorts and creating the company's first Customer Success Product Certification. Claire then transitioned to the role of Enablement Program Manager, where they delivered program metrics, created scorecards, and designed e-learnings to support Customer Success go-to-market enablement. Claire also managed the enablement toolset for the Sales Org.

Currently, Claire is working at Crayon as a Customer Onboarding Manager. Claire'sresponsibilities include onboarding new clients, achieving first value and product adoption, and acting as a technical implementation lead.

Overall, Claire Schnell has demonstrated a strong background in customer success, recruitment, and program management across various industries.

Claire Schnell completed their Essentials of Human Resource Management Certificate from DePaul University in 2013 through their Continuing and Professional Education program. Prior to that, they obtained a Bachelor of Science in Public Affairs with a focus on Environmental Management from Indiana University Bloomington. Claire'shigh school education was completed at Hinsdale Central High School. In terms of additional certifications, Claire became a Certified Activator of Competitive Intelligence and a Certified Architect of Competitive Intelligence through Crayon in February 2023. Claire also obtained a certification in Michelle Kaufmann's Platinum LEED Home Remodel: Start to Finish from LinkedIn in March 2019. In October 2014, Claire earned the Certified Internet Recruiter (CIR) certification from AIRS. Additionally, they are a LinkedIn Certified Professional, although specific details about this certification, such as the obtained month and year, are not provided.

Links

Previous companies

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Timeline

  • Customer Onboarding Manager

    February, 2023 - present