Steve Pope is currently the Head of Client Success at Creative Car Park Ltd. He owns and operates Steve Pope Contact Centre Consulting, providing service solutions to improve contact centre performance. In the past, he has held various leadership roles in companies such as Xplor, Hastings Direct, Domestic & General, Boundless by CSMA, and Henry Fisher Ltd, gaining experience in operations management, sales, and business ownership. Steve has a strong track record of achieving cost savings, revenue generation, and improving team performance in the contact centre industry.
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