Jenna McHale

Jenna McHale has extensive experience in event management and customer relations, currently serving as Manager of Registration Experience at Creative Group, Inc. since July 2018, after progressing from Senior Program Specialist to Program Specialist. Notable responsibilities include developing new hire onboarding training, managing attendee registrations, and creating standard operating procedures for virtual event platforms. Prior experience includes roles at Tesla as Delivery Advisor and Customer Experience Specialist, where Jenna excelled in managing customer expectations and coordinating deliveries. Additional internships in public relations, marketing, and event logistics at various organizations, coupled with a Bachelor of Science in Public Relations and Business Administration from Illinois State University, enhance Jenna's professional profile.