Luis Batista's work experience begins with their role as a Salesforce Administrator Apprentice at Talent Stacker's Salesforce Career Development Program, starting in 2023. In this position, they gain skills in Salesforce administration, data analysis, and customer relationship management.
Prior to that, in 2023, Luis works as a Sales Operation Consultant at CreatorUp.
In 2022, Luis works as a Sr. Sales Development Representative at ShipHero.
From 2021 to 2022, Luis holds the position of Business Development Specialist at Welcome, where they are responsible for prospecting leads, collaborating within a team, and creating marketing materials.
During their time in 2018 to 2021 at L'Amico NYC, Luis serves as an Assistant Floor Manager, training staff and ensuring excellent customer experiences.
In 2019, Luis participates in the Business Development Fellowship at SV Academy, where they receive rigorous training and completes classroom work and projects to prepare for a career as an SDR in SaaS.
Lastly, from 2016 to 2018, Luis works as a Client Panel Analyst at Nielsen, overseeing household relationships, collecting and analyzing data, and conducting training and coaching in various markets.
Overall, Luis has gained extensive experience in Salesforce administration, sales development, business development, and client relations throughout their career.
Luis Batista's education history includes a Bachelor of Arts (B.A.) degree in Communication and Media Studies from the University of South Florida and a Full-Stack Web Developer degree from Le Wagon.
In addition to their formal education, Luis has obtained several certifications. Luis completed a course on Zendesk for CS agent through Udemy in January 2023. In December 2022, they obtained a certification in Sales and CRM Overview from Coursera. Luis also holds certifications as an Outreach Admin Specialist, Outreach Closing Specialist, and Outreach Prospecting Specialist, all obtained in October and November 2022. Luis obtained a certification in User Experience (UX) Design from Coursera in May 2022. In March 2022, they completed a course on SDR Management Leadership from SaaSy Sales Leadership. Earlier, in January 2022, they acquired the McGill Personal Finance Essentials certification from McGill University. Additionally, Luis has certifications in Accounts & Contacts for Lightning Experience, CRM for Lightning Experience, and Leads & Opportunities for Lightning Experience, all obtained from Trailhead by Salesforce in April 2020.
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