Carla Caracappa

Carla Caracappa has held various roles in the customer service industry since 2015. Carla began their career as an Operatore Assistenza Clienti at Telesurvey Italia Srl in 2015. In 2016, they joined Comdata Group as a Servizio Clienti, where they acted as a Technical Leader for ING BANK and handled customer care. Carla also provided coaching and support for processes and procedures. In 2019, Carla joined Credimi as a Customer Delight Specialist, where they managed customers and provided 360-degree consultation from the acceptance of a financing proposal to the disbursement. Carla also conducted commercial follow-ups and back office activities.

Carla Caracappa graduated from Università degli Studi di Palermo in 2010 with a Laurea Specialistica in Psicologia clinica.