Credit Acceptance
Diem Laughbon, PHR, currently serves as the Talent Acquisition Manager for Engineering at Credit Acceptance since November 2023. Previously, Diem held various roles in recruitment, including Principal Recruiter at runZero and Senior Technical Recruiting Manager at Zoom, where responsibilities included leading a team of recruiters for R&D and engineering operations. As a founding member of Zoom's technical recruiting team, Diem played a key role in attracting top engineering talent. Additional experience includes Senior Technical Recruiter positions at Concero and Experis IT, and strategic leadership as Area Recruiting Director at Randstad Technologies US. Diem holds a Bachelor of Liberal Arts in Journalism and Technical Communication, with a focus on Public Relations from Colorado State University.
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Credit Acceptance
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Since 1972, Credit Acceptance has offered automobile dealers auto finance programs to help them sell vehicles to consumers, regardless if they have bad or no credit. These programs are offered through a nationwide network of automobile dealers who benefit from sales of vehicles to consumers who otherwise could not obtain financing; from repeat and referral sales; and from sales to customers who come into the dealership believing they have credit issues, but qualify for traditional financing. Further, we report to the three national credit reporting agencies, giving consumers an opportunity to improve their credit score and potentially qualify for more traditional financing. Our company is unique. Enrolled dealers share in the cash flows from the contract, which creates an alignment of interests and is a critical element of our success. Dealers have an incentive to sell reliable vehicles that last the term of the contracts, as they benefit from those who successfully repay their contracts.