Jeffrey Parra

Jeffrey Parra has extensive experience in IT support roles, predominantly in high-pressure environments within the finance and retail sectors. Currently serving as Trade Floor Support at Credit Agricole since March 2013, Jeffrey possesses strong knowledge of market data products and collaborates with technical teams to ensure system reliability while supporting trading staff. Previous positions include Client Support at Ralph Lauren, where responsibilities involved managing client upgrades and software distribution, and Desktop Support roles at various organizations such as Intermix and Marc Jacobs, where Jeffrey led a team and reduced technical resolution time significantly. Educational background includes studies at Fairleigh Dickinson University and Chubb Institute.