Viola Renati has extensive experience in digital services and project management across various organizations. Currently, Viola serves as the Head of Loris Digital Services at Crédit Agricole CIB, having previously held positions including Head of Digital & Operational Services and Head of Business Process Management & Digital Factory. Prior to this, Viola worked as a PMO for the KYC Outsourcing Project at Comtel Solutions and has a background in project management at Value Team S.p.A. and AVEA - Value Team. Educational qualifications include a Master's degree in Economics from Luiss Guido Carli University and an Executive Education in Driving Strategic Innovation from Singapore Management University.