Administrative Response Processer

Wouldn’t it be great to build your career at a growing company that has been recognized 4 years in a row from 2019 to 2023 as the winner of best places to work in collections? At Credit Control, we know without a doubt that our driven, dedicated team members are the foundation of our success. Employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.

 An Administrative Response Processer can earn performance-based rewards such as leaving at 3pm on Fridays, monthly team lunches, quarterly team events, and “tickets” to enter in a raffle where you can win prizes such as cash, tv’s, I-Pads, etc. Starting range for this position is $16- $17 per hour based on experience. 

The Administrative Response Processer position plays a vital role in processing incoming written and electronic requests for information. This clerical position will ensure accurate communication is delivered to our clients. This position will also send written and electronic correspondence to consumers. 

To be successful, an Administrative Response Processer must have excellent oral and written communication skills and have a great attention for detail. In addition, time management and multitasking skills are important, as the Administrative Response Processer may be given several different tasks at a time.  We prefer someone who has at least 1 year of administrative experience but are willing to train the right person!

Essential Functions

• Ability to multitask, and adapt to changing demands and shifting priorities
• 1 year of experience performing administrative and clerical procedures preferred by not required
• Basic to intermediate computer skills
• Must be able to pass a background check and drug screen

  Experience

• High school diploma or equivalent required
• Prior customer service experience preferred
• Experience in a collection environment is a plus
• Proficiency in Microsoft Office programs and applications

Key Competencies

• Team player who exhibits flexibility, adaptability and a positive attitude
• Reliability
• Customer service focused
• Professional written and verbal communication skills
• Demonstrated ability to meet deadlines while working under pressure
• Ability to manage tasks and projects simultaneously in a fast-paced, deadline-driven environment
• Excellent follow-up and task management skills
• Attention to detail and accuracy

Job Type:

Full-time, in-office position based in Earth City, MO

Pay:

16.00-17.00 per hour, dependent upon experience

Benefits:

• Flexible Schedule
• Medical/Dental/Vision
• Life Insurance
• Paid Time Off
• Paid Vacation Time
• Paid Holidays
• Paid Bereavement
• Paid Training
• 401k with company match
• Annual Retention Bonus
• Professional Development Grant Program
• Employee Assistance Program
• Ongoing Contests & Prizes
• Annual Company Events
• Company Referral Program
• ADP Lifemart Employee Discounts

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday
• No weekends