Mihaela Dirla possesses extensive experience in procurement and vendor management, currently serving in Continuous Risk Monitoring at Credit Suisse since October 2018, where responsibilities include process transformation and implementing process governance methods. Previously, Mihaela contributed to Vendor Management Competency Centre and Not IT Vendor Management roles at Credit Suisse, focusing on vendor management framework implementation and process design. Prior experience includes a Senior Project Manager role at UniCredit Business Integrated Services, managing vendor-related projects, and positions at UniCredit Tiriac Bank, overseeing commercial real estate and procurement functions. Mihaela holds a Level 3 Award in Facilities Management from the Institute of Leadership and Management and a graduate degree from the Academia de Studii Economice din București.