Joyce Santos

Joyce Santos is an experienced operations analyst currently working at Creditas since November 2020, where responsibilities include process mapping and optimizing operational workflows. Prior to this role, Joyce served as an operations assistant at Creditas, managing post-financing processes and implementing process improvements. Experience also includes positions at Deloitte Brasil as an administrative assistant and at Verodoc Gestão Empresarial, where administrative tasks involved fiscal documentation and financial reconciliation. Early career experience includes a receptionist role at Universidade Anhembi Morumbi and an architecture internship at Correios. Joyce holds a degree in Financial Management from Universidade Paulista and possesses additional qualifications in project management and English language studies.