Sarah Kittinger

Sarah Kittinger is an experienced professional in training, instructional design, and release management. Currently serving as the Training & Instructional Design Lead at Mercury® Financial since June 2021, Sarah previously contributed to Entech as an Instructional Designer and Procedure & Policy Governance specialist, where a significant repository of policies for credit card operations was developed. Sarah's extensive background includes roles such as Release Manager and Quality Assurance Analyst at Barclays, successfully managing technical releases and ensuring compliance across multiple platforms. Additionally, Sarah has held various positions at Access Group, focusing on systems implementation and project management. Educational credentials include a BA in Sociology with a concentration in Health Services from the University of Delaware and an MS in Administration of Justice with a concentration in Criminal Behavior from Wilmington University.