Laura DeLuca worked as a Customer Success Manager at Crescendo from March 2021 to the present. Crescendo is a software company that helps tech startups and Fortune 500 companies build inclusive organizations. Prior to that, they were a Senior Customer Service Representative at BMO Financial Group from May 2018 to February 2021.
Laura DeLuca has a Bachelor of Arts degree in Psychology from the University of Guelph. Laura also holds additional certifications including a Certificate in Diversity, Equity and Inclusion from Udemy, and Certified Customer Success Manager (CCSM) Level 1 and Level 2 from SuccessHACKER.
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