Marina Trettenbach

Marina Trettenbach is a skilled professional with extensive experience in team leadership and customer support within the online education sector. Currently serving as Community Team Lead at Crescendo, Marina manages the online instructor community of Udemy, focusing on a diverse team across four languages. Previously, Marina held the position of International Team Lead at PartnerHero, where oversight of international customer support for Udemy was key, alongside establishing effective processes for rapid business growth. Additional roles include Customer Support for the German market and recruitment positions at HORSCH and HolidayCheck AG, demonstrating a strong foundation in HR and administration tasks. Marina holds a Bachelor of Arts in Tourism Management from Hochschule München University of Applied Sciences and has also pursued education at Universidad de Cuenca.