Latifah Adamson

Latifah Adamson is a skilled Business Analyst with extensive experience, currently employed at Crestmonds since November 2021, where a partnership with the Product Owner has led to significant increases in stakeholder satisfaction and user engagement. Previously, Latifah worked at the National Defence College from July 2013 to October 2021, achieving substantial improvements in customer satisfaction and product adoption through effective user story mapping and requirements gathering. Early career experience as a Program Analyst involved successful implementation of a new CRM system that enhanced customer data management and led to reductions in operational costs. Latifah holds a Bachelor of Science in E-Commerce and Internet Systems from the University of Portsmouth.