Melis Cinarsoy Eren

Melis Cinarsoy Eren is an accomplished professional with extensive experience in customer service and team management. Currently serving as the Customer Care Team Lead at Criteo since February 2022, Melis plays a key role in ensuring customer satisfaction through effective team leadership within a global technology company focusing on impactful advertising. Prior experience includes five years at IWG plc, where Melis held the position of Account Helpdesk Team Manager, successfully guiding a multicultural team to meet departmental goals. Earlier roles include positions as an Account Helpdesk Agent, Project Media Specialist, multimedia coordinator, and tour guide, highlighting a diverse skill set developed through various customer-centric and multimedia-focused positions. Melis holds a High Honor degree in Photography & Video from Istanbul Bilgi University and has a solid educational background from prestigious institutions in Turkey.