Jackie Romano

Jackie Romano has a diverse work experience starting with their current role as an Associate Content Strategist at Critical Mass. Prior to that, they worked as a Sales Associate at Old Navy from November 2020 to August 2021. In 2020, they also gained experience as a Researcher and Designer at User Experience Case Study, where they conducted research, created user personas, and identified market gaps. Jackie also has experience in leadership roles, notably as the Co-Founder of the Book Club, Novelous, at St. John's University, where they organized meetings and collaborated with the university librarian. Jackie also worked as a Sales Associate at Gap, where they maintained the sales floor and provided customer assistance. Additionally, Jackie served as the Manager of the St. John's Women's Track and Field Team, managing the team during practices and meets. Jackie was also a member of the Strategy Team at Category 5, a student-run ad agency, where they assisted with brainstorming and pitching ideas, and conducted research. Jackie gained research experience as a Researcher, Writer, and Designer in the English 2200 Research Study, where they formulated survey and interview questions, analyzed data, and provided feedback on a class paper.

Jackie Romano completed their undergraduate education at St. John's University from 2016 to 2020, earning a degree in English with a focus on Graphic Design. In 2020, they also pursued a program in Developmental Editing: Fiction Theory, and obtained a certification in User Experience through Udacity's User Experience Nanodegree program. In 2021, Jackie attended the Comprehensive Copywriting Academy to further enhance their skills in copywriting.