Sarah Brooks has extensive experience in client services, onboarding, and customer success within the technology sector. Currently serving as the Director of Onboarding and Enablement at Critical Start since December 2021, Sarah leads initiatives for Managed Detection and Response services. Prior experience at Nasdaq, spanning nearly a decade, includes roles such as Client Services Manager and Onboarding Team Lead, where Sarah directed projects and developed customer engagement strategies for Nasdaq Boardvantage. Earlier roles at Boardvantage involved onboarding and training high-level executives, contributing to the platform's acquisition by Nasdaq in 2016. Education includes a B.S. in Organizational Communication with a focus on Business Administration and Leadership Studies from Abilene Christian University.
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