Illia Astakhov

Illia Astakhov is a skilled Zoho CRM Analyst at CRMiUM since April 2021, specializing in analyzing business processes and developing Zoho CRM solutions to enhance workflows. Previously, Illia held the position of Head of the Pipedrive & NetHunt Department at CRMiUM, focusing on client acquisition strategy and Pipedrive analytics. Illia's extensive experience also includes roles as a Bitrix24 & Zoho CRM Analyst, System Analyst at IT-LANCE and Master Med, and as an Integrator in Bitrix24 at Prime Lab, involving requirements gathering, project architecture planning, and CRM configuration. Early career endeavors include working as a Base Station Service Engineer at Polygon. Illia holds a Specialist degree in Standardization, Certification, and Quality, along with a Bachelor's degree in Automation of Technological Systems Management from the National Technical University "Kharkiv Polytechnic Institute."