Ashley Ganz

Ashley Ganz is a support engineer at CrossRealms. Prior to that, they were a shift manager at CVS Health and an assistant store manager at Dunkin' Brands.

Ashley has extensive experience in customer service and store management. At CVS Health, they were responsible for supervising the store's crew, communicating effectively with store management and crews, and assisting customers with their questions, problems and complaints. Ashley also promoted the CVS customer service culture and handled all customer relations issues in accordance with company policy.

At Dunkin' Brands, Ashley overhauled store policies to a more manageable and correct system, which included call-off and tardy policies, inventory management, daily scheduling plan and implemented break schedules. Ashley also helped implement regular management meetings to gauge employee satisfaction and receive feedback for latest ideas put forth by upper management. In addition to their managerial duties, Ashley also excelled at customer service, cashiering, stocking merchandise, regular store maintenance, filing vendor invoices, confirming drawer counts, opening/closing the store, and preparing daily cash deposits for transfer.

Ashley's experience in customer service and store management makes their an excellent support engineer at CrossRealms.

Ashley Ganz has a Bachelor's degree in Human Resources Management and Services from Purdue University Northwest. Ashley also has certification from Purdue University Northwest in OSHA 30 Hour, 3CX in 3CX Advanced Certified Engineer v16, and ONLC Training Centers in Microsoft Office Specialist - Outlook, Word, Excel, PowerPoint 2016.