Viktorija Kiudulaite

Customer Success & Sales Operations Manager at Crossword Cybersecurity

Viktorija Kiudulaite has a diverse work experience spanning different roles and industries. Viktorija started their career in 2016 as a Customer Service Sales Specialist at Promod, where they worked until 2018. In 2019, they joined ABOMNES LTD as a Receptionist, and they stayed with the company until 2021. Currently, they are working at Crossword Cybersecurity Plc, where they have held multiple roles. Viktorija started as a Sales Development Representative in 2021 and later transitioned to the position of a Customer Success Manager in 2022. Currently, they hold the position of Customer Success & Sales Operations Manager at Crossword Cybersecurity Plc.

Viktorija Kiudulaite completed their Bachelor's degree in Psychology at Vilniaus universitetas / Vilnius University from 2014 to 2018. During their studies, they also participated in the Erasmus Program as part of their Bachelor's degree and studied Psychology at Pavol Jozef Safarik University in Kosice, Slovakia, from 2017 to 2018.

In terms of additional certifications, Viktorija obtained the following qualifications: Sales: Customer Success and Service Metrics for Customer Service from LinkedIn in February 2022, and CybSafe Certification in Security Awareness from CybSafe in September 2021. Viktorija also has certifications from Coventry University, including CMI Level 7 Award in Professional Consulting and CMI Level 7 Certificate in Strategic Management and Leadership, but specific details regarding the dates of their attainment are not provided.

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Timeline

  • Customer Success & Sales Operations Manager

    January, 2023 - present

  • Customer Success Manager

    April, 2022

  • Sales Development Representative

    July, 2021