Samantha Chapman is an experienced technical professional currently serving as the Lead Technical Writer at Bionic since January 2023. Prior to this role, Samantha held various positions at AppDynamics, including Product Enablement Engineer, Senior Solution Engineer, and Solution Engineer from January 2017 to December 2022. Samantha's career also includes work as a Platform Architect at Pivotal Software, Inc. and as a Systems Engineer in EMC's Global Services Associate Program between November 2010 and November 2015. Earlier experience includes roles as IT Innovations Analyst/IT Business Analyst at Eli Lilly and Company and a Software Developer intern at Bath ASU. Educational qualifications feature a Product Management Certificate from Cornell University, an MSc in Cloud Computing from Munster Technological University, and a BSc (Hons) in Computer Science from the University of Bath.