Shannon MacNeil

Shannon MacNeil is a Human Factors and UX professional currently serving as a Senior Product Design Producer at CrowdStrike, where they leverage their extensive background in optimizing human experiences within complex systems. They hold a Master of Science in Experimental Psychology with a focus on Human Factors from the University of Idaho, alongside multiple Bachelor’s degrees in Sociology and Psychology from the University of Calgary. Previously, Shannon has worked in various roles, including Senior UX Researcher at CrowdStrike and Human Factors Engineer at General Dynamics Mission Systems–Canada, with a commitment to improving design processes to enhance user experience and reduce errors. Shannon's dedication to understanding user needs and impacts of design reflects a passion for creating more effective and satisfying systems.