Hugo Eder Cortés Rivera

Hugo Eder Cortés Rivera is an accomplished customer success manager with a diverse background in various roles across multiple companies. Currently employed at Crunchtime since March 2022, Hugo previously held positions at Auto One Acceptance, LLC as KAM Business Intelligence, where portfolio performance analysis and data query creation were key responsibilities. Prior experience includes roles as a support specialist at Superside, a customer advocate at Hootsuite, media analyst at Latin Media Group, Inc., and academic expert at Study.com. Hugo's educational background encompasses a Master of Arts in International Relations from Zhejiang University and multiple degrees and certifications in International Relations, Sociology, International Business, and language studies from respected institutions.