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Lucia Larii

Games Customer Experience Manager at Crunchyroll

Lucia Larii has a diverse work experience in various industries. Lucia started their career in 2017 as a Sales Cashier at Evelyn Hill Inc. In 2019, they worked as an English Interpreter at the OSCE Office for Democratic Institutions and Human Rights (ODIHR) for a short period. Later in 2019, they joined Culture For Causes Network as a Partnerships Prospection and then moved to Feel IT Services as a Support Agent, Business Development. In 2020, Lucia worked as a Freelance Interpreter at InterpretersPortal before joining Crunchyroll. At Crunchyroll, they started as a Customer Service Agent and eventually progressed to the role of Games Support Liaison and then Games Support Lead. In their current role at Crunchyroll since June 2022, Lucia manages the Games Customer Service team, coordinates with product managers and game developers, handles various management and data tools, and addresses GDPR-related inquiries. Overall, Lucia Larii has displayed a versatile skill set and a strong customer service background throughout their career.

Lucia Larii began their education in 2012 at the Centre of Excellence in Viticulture and Winemaking, where they pursued a degree in Tourism and Travel Services Management. Lucia completed their studies at this institution in 2016.

From 2016 to 2019, Lucia attended the Universitatea de Stat din Moldova, where they earned a Bachelor's degree in Applied Linguistics.

In 2020, Lucia enrolled at the Universitatea Liberă Internațională din Moldova to pursue a Master's degree in Human Resources Management/Personnel Administration, General. Lucia completed their studies at this institution in 2022.

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