Shreyas Shirsat is an experienced IT professional with a strong background in infrastructure services and management. Currently serving as an Infrastructure Service Executive at CS Infocomm Pvt Ltd since February 2021, Shreyas specializes in the Genesys suite of contact center applications, encompassing areas such as routing, reporting, and IVR scripting. Prior experience includes roles as IT Manager at Scootsy Logistics Pvt Ltd, where responsibilities involved team management and IT support, and at Antfarm Business Incubator Private Limited, focusing on Windows Server Administration. Shreyas began a career as a Senior Network and Desktop Engineer at Omkar Infotech, handling comprehensive computer assembly and operating system installation. Shreyas holds a degree from Mumbai University.