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Boye Busscher

Customer Experience Lead at CSafe Global

Boye Busscher has a diverse work experience history, starting with their current role as a Customer Experience Lead at CSafe. In this position, they have developed a monitoring process for customer interactions, conducts regular reviews of customer feedback, and has created scoring tools to track service and satisfaction improvements.

Prior to CSafe, Boye worked as a Customer Service Specialist at the same company.

Before joining CSafe, Boye worked at KLM Cargo as an Import- en export medewerker from June 2019 to June 2020.

Boye's work experience also includes a Project Coordinator role at IRO Match BV from February 2014 to December 2018.

Lastly, they served as a Platformmedewerker at Martinair from June 2010 to December 2018.

Overall, Boye Busscher has a strong background in customer service, project coordination, and cargo import-export.

Boye Busscher obtained a Bachelor's degree in Retail Management/Small business and retail management from Rotterdam University of Applied Sciences between 2011 and 2018.

Links

Timeline

  • Customer Experience Lead

    April, 2022 - present

  • Customer Service Specialist

    June, 2020

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