Ismael Monsonis

Ismael Monsonis is an experienced professional in customer support and technical assistance, currently serving as the Local Support Manager at Omda since March 2021. Their background includes roles as Customer Support Manager at Carmenta, where responsibilities also involved managing installations and upgrades, as well as working as a Customer Service Representative at Ortivus AB focusing on the Spanish market. Ismael has held technical positions, including DBA Oracle and Support Engineer, with hands-on experience in database maintenance and emergency response systems. Educationally, Ismael holds a Telecommunications Engineer degree from Universitat Politècnica de València and specialized certifications in GIS and disaster management.