Centrala studiestödsnämnden
Helena Elfvendal is a seasoned communications professional with extensive experience in language consulting and communication roles. Currently serving as a Språkkonsult at CSN - Centrala studiestödsnämnden since February 2022, Helena previously worked as a Kommunikatör at Tillvaxtverket from May 2021 to February 2022. Prior to that, Helena held positions as Communications Manager and Investment Advisor, as well as Head of Communications at High Coast Invest from November 2016 to May 2021. Helena’s career also includes working as a Språkvårdare at Bolagsverket and as a Språkkonsult at Språkkonsulterna. Helena holds a Kandidatexamen in Svenska för språkkonsultverksamhet and a Magisterexamen in Litteraturvetenskap, both obtained from Umeå University.
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Centrala studiestödsnämnden
CSN approves and sends out Swedish financial aid for studies, which includes both grants and loans to students in Sweden and abroad. CSN also handle repayment of the loans. Home equipment loans, which give non-citizens (mostly refugees) the chance to get off to a good start in Sweden, are also among CSN's responsibilities. Thanks to the opportunity to obtain financial aid, everyone in Sweden can study. It would accordingly make no difference which social, economic or geographic background a person has or if he or she has an impairment. CSN awards a total of approximately 23 billion Swedish kronor a year to almost 900,000 students. Good relations with students and other borrowers are a must for CSN. So we want to make it easy for people to get in touch with us whenever they need help. Everyone is entitled to a prompt, comprehensible reply. CSN's electronic services make it possible to apply for student aid, find out when the money arrives and calculate how much has to be repaid. Students and other borrowers have made it clear that they are satisfied with the assistance we provide. But there's always room for improvement. We want to offer more value every year. And that is part of the challenge we face going forward.