Tom Thorpe

Tom Thorpe is a seasoned Business Technologist at Charles Square, providing 3rd line infrastructure support and technical solutions for a diverse global clientele since August 2022. Simultaneously, Tom serves as the Owner of Alpha Components, offering a wide range of computer components and efficient service in South Wales. Previous experience includes roles as an Infrastructure Engineer and Problem Coordinator at CGI, where Tom led problem investigations to identify root causes and implement preventative measures. Earlier positions also feature leadership in returns management and technical support at KMS Components, showcasing expertise in repair processes and customer support. Tom's educational background includes a Software Development degree and a Computer Studies diploma, both from Uwic Cardiff.